Increase in turnover.
Dynamically and audiovisual communicate it communicates additional sales to the customer repair order, see the incident status in detail and knowing what affects the state of the vehicle and its safety, is always well received by the customer and it’s a great help to accept unforeseen operations.
Adapted dynamics checks.
You don’t have to recording future sales in different management systems and think about the volume to plan campaigns. Taller@ctivo automatically activates reminders at the customer’s request and uses the generated audiovisual material when the operation was detected.
All workshop activities are stronger if they’re connected to each other, hence the importance of being able to communicate with each other and coordinate both technical and commercial actions that are offered to the customer.
Simple fusion between the traditional method of serving the customer and the new communication channels imposed by the times and the current situation in which the market finds itself.
Taller@ctivo offers Life Cycle module, a powerful shuttle that allows to import, export and filter clients to communicate the active life of ther vehicles. Easy and intuitive screens to configure landing and communications and to be able to measure the impacts of the actions.
Official certificates of intervention in digital format
Send the customer digitally all the official and unofficial documents necessary in the workshop process, quality certificates, control, sanitization…
Everything at a single click from the client in an environment that helps sustainability and evolution towards the digital future in the automotive industry.
Quality surveys
Your customers opinion is important to improve errors and communicate the good work done to your team.
Taller@ctivo incorporates in its quality module the automatic sending of quality surveys, clarification management and data analysis that helps you to get a better customer experience.
Communicate intelligently with your customers, segmenting only the campaigns in which they may be interested and knowing what their tastes and preferences are so that the saturation of offers in which they are not interested do not form part of their day to day.
Coded campaigns
Due to the coding of the campaigns that can be attached to all Taller@ctivo communications, you will be able to obtain real data on the redemption of the launched actions, in order to otimize resources and reduce unnecessary expenses.
Improving the customer experience is ensuring the future, and talking about the future is talking about growth and development.
A good brand image makes your customers speak well of your business and that is always a guarantee and satisfaction.
Everything your workshop needs Taller@ctivo can provide. We have the option of crane service, collect and delivery system, sanitation... . Tell us what do you think would make your business grow, and we'll develop it.
Taller@ctivo is connected to the main systems of external providers, such as DMS, Occupational Risk management systems, GDPR, Machinery Maintenance, Warehouses, courier services…
KEYLOOP partner